Shipping Policy
At OOMDEH Herbal, we aim to deliver your orders in a timely and secure manner. Please read our Shipping Policy carefully to understand how and when your order will be delivered.
- Order Processing
- Orders are processed within 1–3 business daysafter confirmation
- Orders placed on weekends or public holidays will be processed on the next working day
- Once your order is shipped, you will receive a confirmation message/email with tracking details
- Shipping Locations
- We currently ship within India only
- Delivery is subject to service availability in your location
- Delivery Timeline
Estimated delivery timelines:
- Metro cities:3–5 business days
- Non-metro / remote areas:5–8 business days
Delivery timelines are estimates and may vary due to:
- Weather conditions
- Courier delays
- Government restrictions or unforeseen circumstances
- Shipping Charges
- Shipping charges, if applicable, will be clearly displayed at checkout
- Any promotional free-shipping offers will be mentioned on the website
- Order Tracking
Once shipped, you can track your order using the tracking link provided via email or SMS.
If you do not receive tracking information, please contact us at support@oomdeh.com.
- Delivery Issues
- Please ensure that your shipping address and contact details are accurate
- OOMDEH Herbal is not responsible for delays or non-delivery due to incorrect address or contact information provided by the customer
- If a package is returned due to incorrect details or unsuccessful delivery attempts, re-shipping charges may apply
- Damaged or Missing Packages
If you receive a damaged package or notice missing items:
- Contact us within 48 hours of delivery
- Share clear photos of the package and product
We will review the issue and assist you as per our Return & Refund Policy.
- Contact Us
For any shipping-related questions or support, please reach out to:
Email:support@oomdeh.com
Website: www.oomdeh.com
