At OOMDEH Herbal, we aim to deliver your orders in a timely and secure manner. Please read our Shipping Policy carefully to understand how and when your order will be delivered.

1. Order Processing

• Orders are processed within 1–3 business daysafter confirmation
• Orders placed on weekends or public holidays will be processed on the next working day
• Once your order is shipped, you will receive a confirmation message/email with tracking details

2. Shipping Locations

• We currently ship within India only
• Delivery is subject to service availability in your location

3. Delivery Timeline

Estimated delivery timelines:

• Metro cities:3–5 business days
• Non-metro / remote areas:5–8 business days

Delivery timelines are estimates and may vary due to:

• Weather conditions
• Courier delays
• Government restrictions or unforeseen circumstances

4. Shipping Charges

• Shipping charges, if applicable, will be clearly displayed at checkout
• Any promotional free-shipping offers will be mentioned on the website

5. Order Tracking

Once shipped, you can track your order using the tracking link provided via email or SMS.

If you do not receive tracking information, please contact us at support@oomdeh.com.

6. Delivery Issues

• Please ensure that your shipping address and contact details are accurate
• OOMDEH Herbal is not responsible for delays or non-delivery due to incorrect address or contact information provided by the customer
• If a package is returned due to incorrect details or unsuccessful delivery attempts, re-shipping charges may apply

 

7. Damaged or Missing Packages

If you receive a damaged package or notice missing items:

• Contact us within 48 hours of delivery
• Share clear photos of the package and product

We will review the issue and assist you as per our Return & Refund Policy.

8. Contact Us

For any shipping-related questions or support, please reach out to:

Email:support@oomdeh.com
Website: www.oomdeh.com